One of the most important partnerships a manufacturer can make is which carrier they are to trust with their valuable freight. We’ve expressed the importance of establishing these relationships, but one of the critical questions that will inevitably arise is: how do we find the right carrier? This is a very important question and one that shouldn’t be left to chance especially since manufacturers cannot rely on brokerages to find the right shipping partner for them.
Culture Match
Finding the right supply chain partner involves speaking with carriers and ensuring there is a culture match between the two organizations. If your company is focused on efficiency and cost savings, then you’ll likely select with a carrier that exhibits these traits. Whereas if you have specialized freight that needs more service dedication, you’ll likely select a carrier that focuses on relationships and customer satisfaction. Obviously you want a carrier that exhibits all of these qualities, but the best option is to schedule consultations, speak with and learn about the carriers who will be handling your freight. When you find a carrier that understands your company’s needs and you relate well with them, then you have likely found a relationship that will help your business flourish.
Constant Focus on Improvement
Obviously culture isn’t a foolproof determinant of a great business relationship, however when a carrier and manufacturer are both focused on improvement, as well as finding the right people, processes and methods of getting your shipment to its destination on time and undamaged, then you have a carrier that will help your business grow in many ways. The constant focus on improvement means that your supply chain partner will help solve your problems and take your needs into consideration. They can help you expand and provide you with options during times of uncertainty. When you provide trust to your carrier, you will find that combined both companies will have a dynamic and incredible relationship that will strengthen with time.
Here at Zip Xpress, we understand the importance of finding the right carrier for your business. We strive to provide great service for all of our customers because we know they value great service, sustainability and are in need of specialized freight handling. Customers who know our values are delighted to work with us and it’s why we’re able to maintain a 99% retention rate with manufacturers we’ve worked with. If you want to see all of this for yourself, start today with Zip Xpress!
