Category: <span>Custom Carrier Solutions</span>

The month of April has seen spot rates continue to climb for the transportation industry, and this trend isn’t slowing down. With a new trade war being fought and economic uncertainty looming across many industries, capacity has tightened accordingly. Manufacturers are constantly battling each other to secure the trucks they need to move their freight, and they are rightfully worried about the current trends. Some industries, in particular the furniture industry, have been handcuffed by new tariffs and rising material costs, making the trucking trends an even harder pill to swallow. Fortunately, Zip Xpress is here to help.

Zip Xpress provides comprehensive supply chain solutions to help their customers overcome any challenges that may arise during transport of their product. With an experienced customer service team dedicated to providing accurate updates and solving problems with full transparency, Zip Xpress can eliminate many of the worries that are currently plaguing customers of the transportation industry. Whether a customer needs assistance with warehousing operations or last-minute capacity for a critical shipment, the experts at Zip have the ability to take over and relieve some of the burden in these stressful times.

Zip Xpress believes in quality service as well as adapting to industry trends in order to maintain their reputation as a high-end carrier in Western Michigan. One of the industries that Zip specializes is office furniture, and they have proven to be reliable during these difficult times for furniture manufacturers. They are aware of the price increases in everything from raw materials and chemicals to spot rates and storage costs. They are committed to providing their customers with affordable and dependable logistics solutions to offset some of the losses experienced with the new economic turbulence. If you are a manufacturer and you are suffering from reduced capacity and skyrocketing rates, get started with Zip Xpress today!

The logistics and transportation industry in the US is enormous. It’s so large that it totaled $1.48 trillion in 2015, accounting for 8 percent of the GDP for the United States. As the economy continues to grow, this number will only grow. What that means is that there will be more startups, an increased workforce, and ultimately more problems to solve. These inevitable problems, both from external and internal factors, are what make exceptional customer service so important.

Anybody who has worked in logistics knows that anything can go wrong at any time. They know that the only way to plan for the movement of goods is to be as well-prepared as possible for these mishaps. Still, even the best planners experience unwanted setbacks on a regular basis. This is why it’s so important for logistics companies to employ quick-thinking problem solvers who understand the needs of their customers. Many shippers get frustrated at the lack of communication between their brokers, carriers, and vendors. This is often due to a lack of proper training in the customer service realm, and it is something that more companies need to take seriously if they want to continue to grow.

The ability to build creative partnerships between levels involved in the supply chain is a key distinction that sets the elite companies apart from the average carriers. At Zip Xpress, we believe that these partnerships form the backbone of our organization and contribute to our ability to maintain excellent service ratings and high levels of customer satisfaction. When we work together with our partners to solve unique and significant problems every day, we are creating a cohesive environment where everybody continues to learn and experience mutual respect. This focus on teamwork and constant innovation is what makes Zip Xpress the best and most admired problem solver in the West Michigan LTL freight market.